Chat and calling. Built-in. 🎉

Secure, encrypted messaging and voice calls for every worker, synced to your HR data. No new app to roll out, no shared logins, no comms data living outside your control.

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Messaging and calling that works

1:1 and group chat with everything modern messengers offer. Emojis, reactions, voice notes, polls, pinned messages. The experience meets the bar, so workers stop using consumer apps for work conversations.
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Groups that build themselves

Group membership comes from your HR data. Sites, departments, roles, brands. When people join, move or leave, their groups update automatically.
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A stable comms layer, built in

Chat and calling sit inside Connect, not in a separate app. Workers reach them through the same login as everything else. Switch DEX or comms platforms later, and your chat history and groups stay where they are.

Messaging that meets the bar

Everything workers expect from a modern messaging app, built for work.

1:1 and group chat

Direct messages between two people or group threads for whole teams, sites or brands. Same fluid experience either way, on iOS, Android and desktop.
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Photos, videos and voice notes

Send images, video clips and voice messages directly inside chat. Stored securely, encrypted in transit, accessible from any device.
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Polls, pins and reactions

Run quick polls when you need a group decision. Pin the message everyone keeps asking about. React inline instead of replying every time.
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Quickly move from chat to call

Move from a group chat to a group call without leaving the conversation. 1:1 calls work the same way. Free across iOS, Android and desktop.
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Calling, when chat isn't enough

Voice calls between workers, on any device.

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1:1 calls

Voice calls between any two workers. Tap to call from a chat thread or directly from a contact. Works on iOS, Android and desktop.
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Group calls

Easily set up and make group voice calls. Site managers can run a quick team check-in. Regional teams can talk something through without setting up a meeting.
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Encrypted and secure

All calls are encrypted and easy to manage. With access tied to your HR data, there’s no need for workers to share their personal mobile numbers.

Groups that organise themselves

No manager-maintained lists, no stale groups, no leavers hanging around.

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Groups that follow your HR data

Every group created comes straight from your HR system and kept in sync as things change. New starters land in the right groups on day one, movers update with their role, leavers come off on their last day.

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Groups for interests

Alongside the work groups, employees can create their own groups around shared interests. Same security, same admin oversight, same controls.

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The oversight, controls and privacy your employees expect and your business needs.

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Word filters and moderation

Set word filters to keep conversations in line with company policy. Flag, review and remove messages when something needs attention.
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Usage visibility

See how chat and calling are being used across your workforce. Which groups are active, where adoption is strong, where it isn't.
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Privacy by default

Personal phone numbers stay private. No one can search for another worker's personal info or read messages they're not part of.
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Works alongside what you have

Run Chat and Calling alongside your existing employee experience platform, or use it on it’s own. Either way, they're not tied to a specific platform. So you keep the flexibility.
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Change platforms at will

Switch comms or experience platforms later, and your chat history and group structure come with you. No rebuilding from scratch or locked in to a specific platform.
FAQ

Common questions

Does this replace our existing employee experience platform?
No. Connect's chat and calling work alongside your DEX, comms or engagement platform. If you decide to change a platform later, your chat history and group structure stay with Connect.
How does this compare to WhatsApp?
We’ve worked to make sure the experience and features are in line with what people expect from a messaging app. That means it needs to be fast, simple and intuitive, and have all of the typical messaging and calling features like emojis, reactions, voice notes, group chat, polls, etc. The big difference is that Connect's version is tied to your HR data, ensuring it’s secure, encrypted, and that access is restricted to those that should actually have it.
Are personal phone numbers kept private?
Yes. Connect doesn't advertise personal phone numbers between employees. Personal contact details stay private, and no one can search for or read another worker's personal information through the platform.
What happens to chat history when someone leaves?
On the worker's last day, they're removed from every group and lose access to Connect. The group's history stays where it is for the remaining members, leavers can't read or download past conversations.
Can employees create their own groups?
Yes! Alongside the groups created based on site, role, brand, workers can create groups based on shared interests like groups for sharing music, sports, hobbies, whatever brings them together.
What can IT and HR see?
Admins can view usage analytics in the Admin Console, set word filters in line with company policy, and moderate or remove conversations when needed. They don't sit inside every conversation by default.
Is it free for our workers to use?
Chat and Calling features are an add-on in to the core Connect fee. Once set up, there’s no extra usage fees, no data plan dependencies beyond a normal internet connection.